Privacy policy

Last updated: August 1, 2026

At Rexazen, your privacy is a core part of how we operate. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or shop at rexazen.shop.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Identification Data: Full name, email address, phone number, and billing/shipping address.

  • Payment Data: Processed securely through third-party payment gateways (Shopify Payments, PayPal, Stripe). We do not store card numbers on our servers.

  • Device and Usage Data: IP address, browser type, pages visited, time spent, and referral source.

  • Order History: Items purchased, order dates, and transaction amounts.

  • Communications: Any messages or emails you send us for support.

2. How We Use Your Information

  • To process, fulfill, and deliver your orders.

  • To send order confirmations and shipping updates.

  • To respond to customer service inquiries.

  • To detect and prevent fraud or unauthorized transactions.

  • To send promotional emails (only if you have opted in; you can unsubscribe at any time).

3. Sharing of Information

We do not sell, rent, or trade your personal information. We share your data only with trusted third-party service providers, including:

  • Platform Provider: Shopify

  • Payment Processors: Shopify Payments, PayPal, or Stripe

  • Shipping Carriers: Logistics partners to deliver your products

  • Analytics: Google Analytics to understand site performance

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, remember your cart, and understand how visitors interact with our store. You may disable cookies in your browser settings, though some features may not function correctly.

5. Data Security and Retention

We implement industry-standard security measures, including SSL encryption and PCI-DSS compliant payment processing.

We retain your personal data only for as long as necessary:

  • Order Records: 7 years (for tax and legal compliance)

  • Customer Account Data: For the duration of your account plus 2 years

  • Analytics Data: Up to 26 months

6. Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data may be stored through Shopify's data storage and databases and may be transferred to countries other than where you reside. To learn more, please read the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en

7. International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in. Rexazen primarily serves customers in the United States. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

8. Your Rights (GDPR & CCPA)

Depending on where you live, you may have the following rights:

  • Right to Access/Know: Request a copy of the data we hold about you.

  • Right to Correct: Request updates to inaccurate information.

  • Right to Delete: Request that we erase your personal data.

  • Right to Opt-out: Unsubscribe from marketing or targeted advertising at any time by contacting us at rexazen.online@gmail.com or using the unsubscribe link in any promotional email.

  • Right of Portability: Request a copy of your data to transfer to another service.

We will not discriminate against you for exercising any of these rights. To exercise any of these rights, please contact us at rexazen.online@gmail.com

9. Children's Privacy

Our store is not directed at children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately at rexazen.online@gmail.com

10. Third Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the updated policy on this page and update the "Last updated" date accordingly.

 


Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

✉ Email: rexazen.online@gmail.com
 ☎ Phone: +1 689-204-1199
🏠︎ Address: 500 Dallas St, Houston, TX 77002, United States

Thank you for choosing rexazen.